How to fix aria required attr on BigCommerce

Add the required `aria-level` attribute (and any other missing required ARIA attributes) to every element that uses an ARIA role which mandates them.

Steps for BigCommerce

  1. In your BigCommerce Admin, go to Storefront → My Themes → click Customize on the active theme, then select Edit Theme Files (requires Stencil CLI or the in-browser editor).
  2. Search Handlebars (.html) template files for `role=` — common locations are `templates/components/`, `templates/pages/`, and `templates/layout/`.
  3. Add the missing `aria-level` (or other required attribute) to the flagged element in the correct template file.
  4. If using Page Builder widgets that inject the markup, switch that widget to a custom HTML widget and add the correct attributes there.
  5. Push the updated theme and verify with axe DevTools in your browser.
Official BigCommerce documentation ↗
<div role="heading" aria-level="2">Featured Products</div>

<!-- Better: use native HTML which never needs aria-level -->
<h2>Featured Products</h2>

<!-- Slider example: all three value attributes required -->
<div role="slider"
     aria-valuenow="50"
     aria-valuemin="0"
     aria-valuemax="100"
     aria-label="Price range">
</div>

What is aria required attr?

ARIA (Accessible Rich Internet Applications) roles tell screen readers and assistive technologies what a piece of content is — for example, a heading, a slider, or a tree item. Many ARIA roles come with required attributes that must be present for the role to make sense. For instance, any element with `role="heading"` must also have `aria-level` (a number from 1–6) so assistive technology knows whether it's a top-level heading or a sub-heading. When a required attribute is missing, the ARIA role is effectively broken — like labelling a shelf "Aisle 3" but leaving out the aisle number.

Screen reader users — who are often unable to use a mouse and rely entirely on assistive technology — receive garbled or meaningless announcements when required ARIA attributes are absent. This directly blocks those users from understanding your page structure, navigating your store, or completing a purchase. Under WCAG 2.1 Success Criterion 4.1.2 (Name, Role, Value), all user interface components must expose correct role information to assistive technology; failing this criterion creates legal accessibility risk in the US (ADA), UK (Equality Act), EU (EAA), and beyond. Search engines also parse page structure using semantic signals — broken heading hierarchies and malformed ARIA can weaken how Googlebot understands and ranks your content.

See the complete Aria required attr guide for every platform and the full background.

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