How to fix missing og image on Wix
Add an og:image meta tag to every page so that social media platforms and messaging apps display a rich, branded image preview whenever someone shares your store's link.
Steps for Wix
- In the Wix Editor, click on the page you want to edit in the Pages panel on the left.
- Click the three-dot (…) menu next to the page name → 'SEO' → this opens the SEO settings panel for that page.
- Scroll down to 'Social Share' → click 'Edit social image' → upload your 1200×630 px image for that specific page.
- For your site's default og:image (used when no page-specific image is set), go to the Wix Dashboard → SEO → Social Share → upload a default social image.
- For Wix Stores product pages, go to the Wix Dashboard → Store → Products → select a product → ensure a product image is set; Wix automatically uses the first product image as og:image.
- Publish your site and validate using Facebook's Sharing Debugger.
What is missing og image?
The og:image tag is a small snippet of HTML code placed in the invisible "head" section of your web pages. It tells social networks (Facebook, LinkedIn, Pinterest, X/Twitter, iMessage, WhatsApp, Slack, and more) which image to show when someone shares or previews a link to your page. Without it, those platforms either show no image at all, pick one randomly from your page (often a logo, icon, or a totally irrelevant graphic), or display a plain grey box — all of which look unprofessional and untrustworthy. The Open Graph protocol (the "og:" prefix) is a widely adopted web standard originally created by Facebook and now used by virtually every major platform.
When a customer shares your product page in a Facebook group, on Pinterest, or in a WhatsApp message, the link preview is often the first visual impression a new potential buyer gets — before they ever visit your site. A missing or broken og:image means that preview is blank, random, or ugly, dramatically reducing click-through rates and undermining trust in your brand. Studies consistently show that posts with compelling images receive far more clicks, shares, and engagement than text-only links. For ecommerce stores especially, a crisp product image in a shared link can directly drive impulse purchases and word-of-mouth traffic at zero extra ad spend. There is also a secondary SEO benefit: platforms like Pinterest drive significant referral traffic, and proper og:image tagging is required for Rich Pins, which surface your product price and availability alongside the image.
See the complete Missing og image guide for every platform and the full background.
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