How to fix ai crawler blocked on Squarespace
Your robots.txt explicitly blocks one or more AI assistants from crawling your store, so those engines can't discover, index, or cite your products when shoppers ask for recommendations.
Steps for Squarespace
- Squarespace generates robots.txt automatically and does not allow direct editing.
- Make sure you have NOT enabled any setting that hides the site from search engines (Settings > Crawlers / 'Discourage search engines').
- Because per-bot robots rules aren't editable, lean on the other GEO levers (llms.txt, schema, sameAs) to maximise AI visibility.
# Before (blocking ChatGPT's crawler):
User-agent: GPTBot
Disallow: /
# After (allowing it, while still protecting private paths):
User-agent: GPTBot
Allow: /
Disallow: /cart
Disallow: /checkout
Disallow: /accountWhat is ai crawler blocked?
robots.txt is a small text file at your domain root that tells automated crawlers which parts of your site they may read. A 'Disallow: /' rule under an AI crawler's user-agent (for example GPTBot for ChatGPT, or PerplexityBot for Perplexity) tells that assistant it may not read any page on your site.
AI assistants increasingly answer shopping queries by crawling and synthesizing content from stores they can access. A blocked crawler removes your store from consideration entirely for that engine - competitors who allow access get recommended in your place. Unblocking is a one-line change with outsized upside for AI visibility.
See the complete Ai crawler blocked guide for every platform and the full background.
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