How to fix info disclosure server on BigCommerce

Steps for BigCommerce

1. BigCommerce is a fully hosted SaaS platform — the underlying web server and CDN headers are managed by BigCommerce and are not configurable by merchants.
2. BigCommerce's infrastructure does not expose exploitable server version strings in the `Server` header by design.
3. If you have a custom domain behind Cloudflare: Cloudflare dashboard → your domain → Rules → Transform Rules → Modify Response Header → Create rule → Remove header named `server`. Deploy the rule.
4. If you are concerned about a scanner finding on your BigCommerce store, contact BigCommerce support to confirm whether any actionable misconfiguration exists.

## Apache (.htaccess or httpd.conf)
ServerTokens Prod
ServerSignature Off
Header unset Server

## nginx (nginx.conf — inside http{} or server{} block)
server_tokens off;

## IIS (web.config — inside <system.webServer>)
<security>
  <requestFiltering removeServerHeader="true" />
</security>

## Cloudflare Transform Rule (via dashboard UI)
# Rules → Transform Rules → Modify Response Header
# Operation: Remove
# Header name: server

What is info disclosure server?

Every time a browser (or a hacker's scanner) requests a page from your store, your web server sends back a response that often includes a `Server` header — a small piece of text that announces exactly what software is running, right down to the version number (e.g., `Microsoft-IIS/10.0`, `Apache/2.4.51`, or `nginx/1.18.0`). This is called information disclosure. Removing or blanking that header is a simple configuration change that stops your store from broadcasting its technology stack to anyone who looks.

Attackers routinely scan millions of sites looking for specific server versions with known security vulnerabilities — your `Server` header is a free map that tells them exactly which exploits to try. Exposing it significantly lowers the effort required to target your store, putting customer data, payment information, and your reputation at risk. OWASP lists this pattern under A05:2021 Security Misconfiguration, one of the most common causes of real-world breaches. Removing the header doesn't fix every vulnerability, but it removes the signpost that guides attackers to them, and it is expected by PCI DSS compliance auditors.

See the complete Info disclosure server guide for every platform and the full background.