How to fix empty heading on Squarespace

Find every empty heading tag on your store and add visible, descriptive text (or remove the tag entirely) so screen readers and search engines can interpret your page structure.

Steps for Squarespace

  1. Open the Pages panel and edit the page containing the empty heading.
  2. In the page editor, click the block that contains the empty heading text (it will appear as a blank Text or Markdown block).
  3. Type meaningful text into the block, or change the heading style to 'Normal' / 'Paragraph' in the text formatting toolbar if a heading is not appropriate.
  4. If using Code Blocks with raw HTML: click the block → Edit → find empty `<h*>` tags and add text or remove the tags.
  5. Delete the block entirely if it serves no structural purpose.
  6. After saving, validate the page with the axe DevTools browser extension in your browser.
Official Squarespace documentation ↗

What is empty heading?

A heading tag — `<h1>`, `<h2>`, `<h3>`, and so on — is supposed to label a section of a page, like a chapter title in a book. An "empty heading" is one of those tags that exists in your page's code but contains no readable text: it might be completely blank, hold only a spacer character, or contain an icon with no text alternative. Because the tag is there but says nothing, screen readers announce "heading" to a blind or low-vision visitor and then go silent — which is confusing and often disorienting.

Accessibility & legal risk: WCAG 2.1 Success Criterion 1.3.1 (Info and Relationships) and 2.4.6 (Headings and Labels) require headings to be meaningful. Empty headings fail these criteria, exposing your store to accessibility complaints, ADA/AODA/EAA legal action, and — in many jurisdictions — potential litigation. *SEO:* Search engines use heading tags as strong signals for what a page is about. Empty headings dilute the heading hierarchy and give crawlers nothing useful, which can hurt rankings for the sections those headings are meant to introduce. *Conversions:* A broken page structure frustrates assistive-technology users, who represent roughly 15–20 % of the global population, and causes them to abandon your store.

See the complete Empty heading guide for every platform and the full background.

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