How to fix label title only on Shopify Plus

Add a visible text label to every form field so it is not labeled only by a hidden tooltip (title attribute) or supplementary description (aria-describedby).

Steps for Shopify Plus

  1. Shopify Plus stores use the same theme code structure. Access Online Store → Themes → Actions → Edit code.
  2. For checkout-specific fields (checkout.liquid is available on Plus only): go to Online Store → Themes → Actions → Edit code → `layout/checkout.liquid` and inspect any custom input fields for missing `<label>` elements.
  3. Apply the same label/aria-label fix described in the Shopify steps above, paying particular attention to custom checkout upsell or gift-message input fields added via scripts.
  4. Use Shopify's Theme Inspector or a browser accessibility tool (axe DevTools extension) to verify after saving.
Official Shopify Plus documentation ↗

What is label title only?

Every input field on a web form — search boxes, email fields, quantity selectors, checkout fields — needs a visible label that sighted users can read and that assistive technologies like screen readers can announce. The `title` attribute (which appears as a browser tooltip on hover) and `aria-describedby` (which provides supplementary description) are not substitutes for a proper label. When a field relies only on these mechanisms, many users — including those using screen readers, voice-control software, or who simply have low vision — cannot tell what the field is for. This WCAG rule (label-title-only) flags any form field that lacks a proper visible label and depends solely on hidden or supplementary labeling methods.

Accessibility failures on checkout and search forms directly reduce conversions: if a customer cannot understand what to type into a field, they abandon the form. Legally, WCAG 2.1 Level AA compliance is required or strongly recommended in many jurisdictions (ADA in the US, EN 301 549 in the EU, AODA in Canada), and failing it exposes your store to complaints, audits, and litigation. Search engines also parse form labels to understand page content and site usability — a well-labeled search or newsletter form sends better signals than one Google's crawler cannot interpret. Fixing this issue improves usability for everyone, including mobile users who cannot hover to see tooltip text.

See the complete Label title only guide for every platform and the full background.

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