How to fix label on Shopify Plus
Add a visible or programmatic label to every form input so assistive technologies can identify it for users.
Steps for Shopify Plus
- For storefront templates follow the same steps as Shopify above (Online Store → Themes → Edit code).
- For the checkout, go to Settings → Checkout → (scroll to) Checkout customization → Checkout branding. Shopify Plus allows custom checkout UI extensions; use the Checkout UI Extension SDK to add `aria-label` props to custom input components.
- If you have a custom checkout.liquid (legacy), edit it directly: add `<label for='...'> </label>` / `aria-label` to any custom fields you have added.
What is label?
Every form field on your site — search boxes, email sign-up fields, checkout inputs, contact forms — must have a label that describes what the field is for. A "label" in web terms is either a visible `<label>` element paired with the input, or a special accessibility attribute (like `aria-label`) that provides the same description invisibly. When a form field has no label at all, the browser and assistive technology have nothing to announce to the user about what that field is asking for. WCAG Success Criterion 4.1.2 requires all form controls to have a name that assistive technology can read out loud.
Screen-reader users — including customers with visual impairments — will hear something like "edit text, blank" when they reach an unlabelled field, with no clue what to type. This makes checkout, sign-up, and contact forms completely unusable for those customers, directly costing you sales and leads. From a legal standpoint, unlabelled form fields are one of the most frequently cited accessibility violations in ADA and WCAG-based lawsuits and demand letters targeting e-commerce stores. Google also uses accessible markup signals as a quality indicator, so fixing labelling issues supports your site's overall technical health. Fixing this is typically a quick code change that immediately improves usability for everyone, including mobile users who rely on tap-targets and auto-fill.
See the complete Label guide for every platform and the full background.
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