How to fix hsts disabled on Shopify

Set a valid HTTP Strict-Transport-Security (HSTS) header with a max-age of at least 31536000 (one year) and includeSubDomains to force browsers to always use HTTPS for your store.

Steps for Shopify

  1. Shopify automatically enforces HTTPS and sets HSTS for all stores on the shopify.com infrastructure — you cannot and do not need to set it manually in the Shopify admin.
  2. If you use a custom domain, go to Admin → Settings → Domains and ensure your domain shows a green 'Connected and redirecting to HTTPS' status; Shopify then manages the HSTS header for you.
  3. If your store sits behind a custom reverse proxy or a third-party CDN (e.g., Cloudflare in front of Shopify), set the HSTS header in that proxy layer — see the Cloudflare steps below.
  4. Verify the live header at your domain using browser DevTools (F12 → Network → your domain request → Response Headers) and confirm Strict-Transport-Security is present with max-age=31536000.
Official Shopify documentation ↗

What is hsts disabled?

HTTP Strict-Transport-Security (HSTS) is a security header your web server sends to browsers. It tells the browser: "Never load this site over plain HTTP — always use HTTPS, no matter what." Once a browser sees this instruction, it enforces HTTPS automatically for the duration you specify (the max-age, measured in seconds). A max-age=0 effectively disables HSTS, meaning the browser forgets the rule immediately and offers no protection. The correct setting is max-age=31536000 (one year) with includeSubDomains so all parts of your site are covered.

Without a valid HSTS header, shoppers who type your domain into a browser or click a plain HTTP link are briefly exposed to a "downgrade attack" — a hacker on the same network (e.g., public Wi-Fi) can intercept that first unencrypted request and silently redirect them to a fake version of your store, stealing passwords, credit card numbers, or session cookies. This is classified under OWASP's A02:2021 Cryptographic Failures, one of the most exploited vulnerability categories in real-world breaches. Beyond security, Google has used HTTPS as a ranking signal since 2014, and browsers display "Not Secure" warnings that destroy shopper trust and conversion rates. Fixing HSTS is a free, low-effort change with immediate security and trust benefits.

See the complete Hsts disabled guide for every platform and the full background.

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