How to fix hsts disabled on Squarespace

Set a valid HTTP Strict-Transport-Security (HSTS) header with a max-age of at least 31536000 (one year) and includeSubDomains to force browsers to always use HTTPS for your store.

Steps for Squarespace

  1. Squarespace automatically enables HTTPS and sets an HSTS header for all custom domains — there is no manual header configuration panel in the Squarespace admin.
  2. Ensure SSL is active: go to Settings → Domains → click your domain → confirm the SSL badge shows 'Active'.
  3. If your domain was recently connected, wait up to 72 hours for SSL provisioning and HSTS to propagate.
  4. Verify using DevTools (F12 → Network → your domain → Response Headers) that Strict-Transport-Security is present.
Official Squarespace documentation ↗

What is hsts disabled?

HTTP Strict-Transport-Security (HSTS) is a security header your web server sends to browsers. It tells the browser: "Never load this site over plain HTTP — always use HTTPS, no matter what." Once a browser sees this instruction, it enforces HTTPS automatically for the duration you specify (the max-age, measured in seconds). A max-age=0 effectively disables HSTS, meaning the browser forgets the rule immediately and offers no protection. The correct setting is max-age=31536000 (one year) with includeSubDomains so all parts of your site are covered.

Without a valid HSTS header, shoppers who type your domain into a browser or click a plain HTTP link are briefly exposed to a "downgrade attack" — a hacker on the same network (e.g., public Wi-Fi) can intercept that first unencrypted request and silently redirect them to a fake version of your store, stealing passwords, credit card numbers, or session cookies. This is classified under OWASP's A02:2021 Cryptographic Failures, one of the most exploited vulnerability categories in real-world breaches. Beyond security, Google has used HTTPS as a ranking signal since 2014, and browsers display "Not Secure" warnings that destroy shopper trust and conversion rates. Fixing HSTS is a free, low-effort change with immediate security and trust benefits.

See the complete Hsts disabled guide for every platform and the full background.

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